HANDMADE BOSSES LTD

Standard Terms and Conditions

These Terms and Conditions apply to the Services offered by Handmade Bosses. By engaging with our Services or Membership, you acknowledge that you have read, understood, and agree to comply with these Terms in their entirety.

1. Definitions

1. “Client” / “You” refers to the individual(s) or entity that accepts the Proposal; if multiple individuals are involved, they share joint and several liability. By engaging our Services, you act as a business and must read Section C of these Terms carefully.
2. “Proposal” describes the Materials and/or Services we offer through our online platform https://www.handmadebosses.com/.
3. “Services” include the following, as specified in the Proposal:
• “Free Resources”: Tools, templates, or content provided at no charge to enhance your experience or facilitate your learning.
• “Paid Resources”: Services or materials that require payment and provide value beyond the free offerings, including but not limited to:
• Handmade Bosses Success Academy (HBSA):
• In-depth instructional course.
• Group live calls within a Facebook group (support and community interaction).
• RISE Mastermind:
• Comprehensive course.
• Group live calls in a community group.
• Telegram days (messaging app engagement).
• Accountability posts to track progress and commitment.
• Social Media Membership:
• Monthly digital downloadable templates.
• Beginner on social media course for foundational knowledge.
• Shop Doctor:
• Digital quiz-based product designed to assess your shop's performance and identify improvement areas.
• Shop Critique:
• Video review of your shop, focusing on integration with the social media membership’s resources. You will receive both Services and Materials, and some Services may have time limitations as indicated in the Proposal.
4. “Materials” refers to any written, photographic, or digital files, documents, copy, or images we provide as part of the Services. This includes, but is not limited to, PDFs, graphs, photographs, video content, how-to guides, process descriptions, and other related materials.
5. “Handmade Bosses” / “We” / “Us” designates Handmade Bosses Limited, Company Number 13609442, with a registered office at Kemp House, 160 City Road, London, EC1V 2NX.
6. “Terms” collectively refers to these Terms and Conditions governing our Services and your engagement with us.

1. Interpretation

1. Headings: The headings in these Terms are for convenience only and shall not affect the interpretation of these Terms.
2. Reference: References to the singular shall include the plural and vice versa. References to a gender shall include all genders.
3. Include: The words "include," "including," or "in particular" do not limit the scope of the terms in which they are expressed.

1. Price and Payment

1. We outline the total price for the Services and/or Materials in the Proposal supplied before we start providing Services. This pricing, including applicable expenses, is referred to as the “Fees.”
2. You can find pricing details and payment options for Services and/or Materials on our website. VAT applies at the current rate. You can access Free Resources at no charge, but you still abide by these Terms.
3. You must pay 100% of the Fees upon booking unless we explicitly state a split payment option on our website.
4. For Services with split payment options, you must make timely payments for all instalments. If you fail to make timely payments or miss a payment, this will constitute a material breach of our agreement. In such cases, we will remove your access to Services, and you will not receive any refunds for paid Fees. Additionally, we may cancel or modify the Services at our discretion.

5.   Time is Not of the Essence: While we will make every reasonable effort to meet any performance dates specified in these Terms, those dates are estimates only. Therefore, time shall not be considered of the essence in relation to this agreement, and a delay in performance by either party shall not constitute a breach of this agreement.

Training Services:

1. You must pay Fees for Training Services upfront, either as a lump sum or in instalments, with the initial instalment due before we commence providing the Services as you sign up through our online payment system. Refer to Section C for cancellation and rescheduling implications.
2. A minimum subscription period applies to Training Services, and you may incur fees for early termination.
3. We will deliver Training Services monthly via our website and online platform. We will provide access codes upon your agreement to these Terms and payment of Fees. Once we grant access, you cannot cancel the Services (see Clause C).
4. Training Services and Materials will generally include written, digital, and video content, which remains available to you after the completion of Services according to the Proposal.

Coaching Services:

1. You must pay Fees for Coaching Services in advance, either in a single payment or instalments. The first instalment is due before we commence the Services upon your enrolment through our online payment platform. Refer to Section C for cancellation and rescheduling consequences.
2. A minimum contract period applies to Coaching Services.

1. We conduct Coaching Services weekly via We will include various written, digital, and video content in the Coaching Services and Materials, accessible to you after the completion of the Services as outlined in the Proposal.

1. Rearrangements of Services and Cancellation

Cancellation by Handmade Bosses:

1. Cancellation by Us: If Handmade Bosses cancels the Services (except as noted in Clause 2.2), we will refund any Fees you have paid in advance within 14 days of cancellation. Please note that Fees paid for Services already rendered will not be refunded, and no further compensation will be provided.
2. Termination of Services: We reserve the right to terminate the Services if:
• You fail to make payment in accordance with these Terms.
• You materially breach any of these Terms and do not remedy the breach within 14 days of receiving written notice.
• You engage in discriminatory, illegal, or immoral behavior, or enter into insolvency proceedings.
• Upon termination, you must promptly pay any outstanding amounts owed to Handmade Bosses.
3. Rescheduling Notice: In the event that we need to reschedule Services, we will provide you with as much notice as reasonably practicable and will offer alternative dates to deliver the Services.

Cancellation by the Client:

1. Client Cancellation: If you decide to cancel the Services, all Fees paid are forfeited, and you will not receive any refunds. Additionally, any outstanding Fees that remain unpaid at the time of cancellation will become immediately due, and we will charge you for the total amount owed.
2. Access to Services: Once you have accessed the Services, any Fees due remain payable in full and are non-refundable, regardless of whether you have utilized the Services or Materials.
3. Coaching Services Specifics:
• If you need to reschedule any booked Coaching Services, you must provide us with at least 24 hours' notice.
• If you provide less than 24 hours' notice or if you attempt to postpone the Coaching Services for a second time (after previously agreeing on an initial rearrangement), you will forfeit the Fees associated with that portion of the Coaching Services.

1. Disclaimers and Limitations of Liability

1. No Guarantees: Handmade Bosses does not guarantee any specific results or outcomes from the Services. You acknowledge that your success depends on various factors, including your individual skills, efforts, and business environment.
2. Limitation of Liability: Our liability concerning any loss of goodwill, business, profits, anticipated savings, loss of use, or any consequential, special, or indirect loss or damage shall be limited to the Fees paid for the Services that gave rise to the claim. In no event shall our total liability exceed £2,000,000.00 (Two million pounds).
3. GDPR Compliance: In alignment with GDPR regulations, we inform you that any recordings made during live sessions or calls for training or coaching purposes will be managed responsibly and will only be used for internal quality assurance, feedback, and improvement of our Services unless explicit consent is obtained from you for other uses. You retain the right to request access to, modification, or deletion of your personal data in compliance with the GDPR.

1. Intellectual Property Rights

1. All materials, resources, documents, and content made available to you as part of our Services, including but not limited to, training materials, videos, templates, and course content, are the intellectual property of Handmade Bosses. You acknowledge that all materials provided are protected by copyright, trademark, and other intellectual property rights.
2. You may not reproduce, distribute, or use any of the provided materials for commercial purposes without our prior written consent. All rights regarding these materials are reserved exclusively to Handmade Bosses.

1. Membership General Terms and Conditions

1. The Social Media Membership, which includes monthly digital downloadable templates and access to the Beginner on Social Media course, is available for purchase directly from the sales page on our website. Upon completing the payment, you gain immediate access to the Membership content.
2. You must pay the monthly membership fee in advance. Membership fees are recurring and will automatically renew unless you cancel your subscription in accordance with our cancellation policy.
3. To cancel your Membership, you must do so at least 7 days before the next scheduled billing cycle. If you fail to cancel within this time frame, you will be charged for the upcoming cycle, and you will forfeit any unused services.
4. Membership fees are non-refundable. Once you gain access to the Membership content, you will not receive a refund for any part of the paid membership fee, regardless of usage.
5. We reserve the right to modify or discontinue the Membership content or pricing at any time. We will provide notice of any significant changes via email or through our website.
6. You agree to use Membership content for personal use only and not to distribute or share it with any third parties without our explicit written consent.

1. Dispute Resolution

1. Contact Us: If a dispute arises from or in connection with these Terms, please contact us directly at [email protected] to discuss your concerns. We will make every effort to resolve the dispute amicably.
2. Mediation: If we cannot resolve the dispute within 30 days of your initial contact, either party may refer the dispute to mediation. Both parties agree to engage a mediator mutually agreed upon by the parties. The costs of mediation will be shared equally.

1. Additional Provisions

1. Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect, unaffected by such invalidity.
2. Force Majeure: Neither party shall be liable for any failure to perform their obligations under these Terms if such failure results from events beyond reasonable control, including but not limited to acts of God, war, terrorism, strikes, or governmental action.
3. Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms to any affiliate or in connection with a merger, acquisition, or sale of all or a portion of our assets.
4. Waiver: No waiver of any term or condition of these Terms shall be deemed or shall constitute a waiver of any other term or condition, and any such waiver shall be in writing and signed by the party against whom the waiver is sought.
5. Governing Law: These Terms shall be governed by and construed in accordance with the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales for any disputes arising from or related to these Terms
6. Entire Agreement: These Terms, along with any specific Proposal provided, constitute the entire agreement between you and Handmade Bosses regarding your engagement with our Services and supersede all prior discussions, agreements, or understandings of any kind.